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» Category: Push Notifications (only available on iOS)  (Go back)

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Activating Push Notifications Article rated 3.7/5.0
1. Go to settings->incoming calls and select 'Push Notifications'. * 2. Go back to the keypad and make sure your account still registers. 3. Close Acrobits Softphone (or Groundwire) and go to t...
Audio issues on push notifications Article rated 3.4/5.0
If you are having issues with audio on push notifications, you should follow the same troubleshooting steps for issues with audio on any calls. "The call connects, but I can't hear the other p...
Unable to receive Push Notifications Article rated 3.1/5.0
"I can receive calls when the softphone is open, but not through Push Notifications". First, review the article below to make sure you have all of the settings correct. http://www.acro...
Push Notifications on an iPod Touch Article rated 3.1/5.0
There are some limitations on Push notifications on an iPod Touch. When the iPod is awake and connected to wifi, Push Notifications will arrive almost immediately. But if the iPod is sleeping, it wi...
Push Notifications on a firewall Article rated 3.1/5.0
If you are having trouble receiving push notifications on a particular wifi network, the issue is most likely firewall related. Make sure that port 5223 (the port Apple uses to deliver push notificat...
Push Notifications on a PBX Article rated 3.3/5.0
Push Notifications will work with PBXs but they may require some changes in configuration on the PBX. First, the PBX must be reachable from the public internet. When using push notifications, your...
No contact name in push notification Article rated 3.2/5.0
Since the Softphone (or Groundwire) does not have access to your contacts for push notifications, you will not see the contact name in the push notification, only the number. But we do have a feature...
About Push Notifications Article rated 3.5/5.0
Push Notifications is currently our recommended method for receiving calls when Acrobits Softphone (or Groundwire) is not in the foreground. We have other articles for configuring Push Notifications a...
Push Notifications or Multitasking? Article rated 3.5/5.0
Recent changes in iOS have made most of this article superfluous.  There are really only 2 options here. First is Push, where we register your account from our server when the app leaves the fore...