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No incoming audio Article rated 3.4/5.0
"The call connects and the other party can hear me, but I can't hear them." This usually means the incoming audio is not reaching the device and could be a problem with NAT traversal. You can try to ...
No audio in either direction Article rated 3.0/5.0
"The call connects, but I can't hear the other party and they can't hear me." There are a number of reasons this could occur. But there are a few steps you can take to try to resolve the...
No outgoing audio Article rated 3.3/5.0
"The call connects and I can hear the other party, but they can't hear me." If you have an iOS device (iPhone, iPod or iPad) and iOS7 or later, check this first. Go to the iPhone settings and tap on ...
decreased quality on calls after updating Article rated 3.2/5.0
If you've recently experienced a drop in quality in calls after updating, please try the following. Tap on settings, then preferences, then Sound. Make sure that either Noise Suppression is off ...