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DTMF Tones not working

Solution The DTMF Tones in Acrobits Softphone and Groundwire are highly customizable but you may need to adjust the settings to get it working properly for you.

If you have any trouble accessing automated systems with touchtones (DTMF), try the following. Tap on settings, then SIP Accounts, then your SIP Account. Tap on advanced settings, then DTMF Mode. Turn Send all Enabled off and move audio to the disabled section. Be sure to save the change.

If you still have an issue, move all but one of the modes to the disabled section. Using this method, test each mode individually untill you find the one that works for you. rfc2833 is generally the one that works in most situations.

keywords: touch, tones, dtmf, automated, system, voicemail
 
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Article details
Article ID: 18
Category: Knowledgebase
Date added: 2010-11-16 07:23:32
Views: 2140
Rating (Votes): Article rated 3.2/5.0 (75)

 
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